The Phone call remains the first mode of contact between a company and a possible customer in several instances. As technology has advanced we’ve gone from analogue exchanges to virtual and digital systems, it usually means that choosing your perfect Yeastar Telephone System solution is becoming more and more tricky.
What’s a PBX Phone System?
PBX The users of the PBX share a number of external lines capable of creating external telephone calls – these telephone calls are carried from the public switched telephone network (PSTN).
PBX Mobile systems used to only be reserved for large businesses, but through time the costs in setup and running costs are reduced significantly; so any company is now able to put money into an office telephone system.
There are quite a few other features available depending on the kind of system you invest in and should you need and third party plugins.
• Conventional PBX/Analogue PBX
Traditional PBX or analogue mobile systems exist as a physical exchange box on your business’s premises. The overall costs of the kind of PBX system may seem higher than other systems, but because of scaling and prices calculated per worker the cost actually decreases with the amount of ports required.
Here, a telephone box is utilized that connects all of the on-site Telephone lines (ISDN lines), the prices are usually higher because of setup, down time and maintenance and service. As conventional PBX systems are far more complicated and bespoke it needs a certified engineer to repair any issues.
Many companies prefer to operate on Standard PBX phone systems using their own in-house overheads. Usually this is in the kind of a comms room that’s looked after by your IT team, in addition, it provides you complete ownership of the hardware unlike in other PBX solutions. For companies operating from a single building, the PBX phone system can be just as valuable as a digital system.
As Telephony has advanced significantly over the last few decades, the problem with installing a conventional or analogue PBX system is that it begins losing value the moment it goes on the wall.
Adding new features To PBX systems requires substantial engineering in the central PBX on site, this can often mean that if you’re fast growing and need urgent applications this might be very timely and cause losses to your organisation. Using a Hosted PBX, adding new features is as simple as downloading a new plugin to your browser.
Hosted PBX phone systems would be the ideal phone systems for small companies since they don’t need an in-house IT staff to manage or maintain any hardware.
An IP PBX system is also referred to as a VOIP system (Voice over IP) and provides video or voice over a data link.
The voice into data and move it across the community as packets. Utilizing data networks for voice can significantly lower the price of long distance, and international telephone calls; and substantially reduce the costs of traditional line rentals.
Able to switch calls between VoIP and conventional telephones while still offering the identical functionality of your conventional PBX phone system. It’s different from a hosted or cloud based alternative since the IP PBX is owned by the company, just like a conventional PBX.
It may exist as a hardware or software-only alternative.